Refund policy
Return & Refund Policy
At HERBIXA, customer satisfaction is our priority.
7-Day Return Policy
You may request a return within 7 days of receiving your order if:
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days.
Non-Returnable Items
Returns are not accepted for:
- Used or opened products.
- Items damaged due to misuse.
- Products returned after the 7-day return period.
Exchange
If you receive a damaged or incorrect product, we will gladly replace it at no additional cost.